If you’re looking for secure and flexible payment processing for your gym, Relevant Health can help. 

We offer fully customizable billing solutions, ensuring that your payments are processed securely and based on the needs of your members and your club. Our team is made up of financial experts and passionate fitness enthusiasts, so we know what it means to create reliable payment processing solutions tailored to the fitness industry. 

Why Use a Dedicated Payment Processor Like Relevant Health for Your Gym

Many gym owners run into issues using popular payment processors like PayPal, Square, and Stripe. These major payment processing platforms often classify gyms as ‘high-risk’ due to their subscription programs and relatively high chargeback rates. In fact, several gym owners have come to us over the years after facing sudden account closures that disrupted their business. 

Nothing is worse than finally finding your stride as a gym owner and seeing your memberships grow. Then, without warning, your payment processor flags your account and shuts it down, leaving you scrambling to find another solution. 

Unfortunately, this scenario is all too common. 

The Challenge of Operating a High-Risk Business

Traditional banks and payment processors view gyms as ‘high-risk’ establishments for a few reasons.

For starters, most gyms operate on a subscription-based business model with clients making recurring payments. While common, this payment model is also more vulnerable to chargebacks, whether from customers forgetting about their subscriptions or making fraudulent disputes. 

Secondly, the fitness industry is more competitive than ever before. As of 2023, there are over 113,300 gym, health, and fitness clubs in the U.S. alone, a 2.3% uptick from 2022. This means that customers have the option to switch gyms or cancel their memberships entirely, which can also increase the likelihood of chargebacks. 

Lastly, many gyms offer high-value services, such as personal training, which attracts scrutiny from typical payment processing companies. 

How Relevant Health Aims to Solve These Problems

Relevant Health isn’t your average payment processing company. We specialize in creating efficient payment solutions for ‘high-risk’ businesses, specifically those in the health and wellness industry. 

With a team of passionate and dedicated fitness enthusiasts, we understand the unique challenges gyms face when it comes to payment processing, which is why we’re here to make sure you have the right resources to focus on sustained growth rather than the potential of account removal. 

Custom Solution for Your Gym

Our team at Relevant Health offers custom payment processing solutions designed to meet the specific needs of gyms. Whether you run a small neighborhood gym or a large, multi-location fitness center, we can provide the services you need to keep you up and running. 

Here are a few things Relevant Health offers:

• Secure Payment Processing: You shouldn’t have to worry about whether or not your customers’ financial information is protected, which is why we’ve integrated our payment processing systems with the most advanced security measures in the industry to protect your transactions from data breaches.

• Chargeback Mitigation: Gyms around the U.S. trust Relevant Health to defend against fraud and chargebacks. We’ll work closely with you to identify any potential issues before they grow and utilize tools to prevent and manage disputes should they arise. 

• Subscription Management: Our payment processing systems come with features for automated recurring payments, perfect for membership-centric businesses like gyms. With this type of automation in place, you can ensure consistent revenue from month to month without needing to intervene. 

• Competitive Rates: We know that cost can be a critical factor for gym owners when choosing a payment processor, which is why we strive to offer competitive rates that match or beat those of other providers. 

When you choose Relevant Health for your payment processing needs, you choose a passionate, health-forward company that can create tailored solutions for your club and its members.