Finding the right payment processor for your CBD brand is critical to keep your online store functioning. 

Here at Relevant Health, we understand how frustrating it can be to find a merchant account as a ‘high-risk’ business. Even experienced CBD businesses we work with struggle to integrate payment processing on their websites. 

If you’re unsure where to begin, start with us here at Relevant Health. We have years of experience in the CBD industry and can help develop a solution that fits your business’s needs. 

Why It’s So Hard for CBD Brands to Find Payment Processing Solutions

Obtaining and retaining merchant processing in the CBD industry can feel somewhat impossible. Traditional banks and payment processors view the sale of CBD products as ‘high-risk’ due to the nature of the product and how it’s cultivated. 

While CBD itself is 100% legal, it’s derived from cannabis, a counterpart product that hits the high-risk alert button for many banks and lenders. No matter what kinds of CBD products your online store carries, you’ll often find the same level of scrutiny from traditional payment processors like PayPal, Stripe, and Square. 

Even if you’re lucky enough to create an account with one of these providers, you’re always at risk for sudden account closures, frozen funds, and operational disruptions. 

If You’ve Been Shut Down By Your Credit Card Processor, Relevant Health Can Help

We understand the importance of a reliable payment processing account from the perspective of a CBD business. When your processor shuts your account down out of the blue, it can feel helpless. Luckily, there’s a clear road to recovery.

It’s important to note that if your merchant account is shut down by a major payment processor like Square, Stripe, or PayPal, you will not be able to restart it again through that particular company. 

With a single account termination, your company is restricted from using major online credit card processors like these to sell CBD products. This restriction can create a myriad of problems, from frozen funds to lapses in incoming payments. 

Luckily, Relevant Health makes it easy to set up a safe, secure, and reliable payment processing solution quickly so you can get back to business. 

Why Choose Relevant Health As Your CBD Payment Processor

Whether you’ve been negatively affected by a traditional payment processor or you’re just getting your feet wet in the CBD industry, our team wants to help you set up your payment system fast so you can get your business up and running. 

Relevant Health differs from other payment processors in that we focus solely on ‘high-risk’ payment processing solutions, such as those necessary for CBD brands. To keep our merchants active, we’ve developed close relationships with the best banks in the U.S. for CBD businesses. 

We also offer several unique solutions for CBD brands, including: 

• Compliant Processing: We make it a priority to keep up with industry standards and compliance to ensure you and your customers’ financial information is protected. 

• Chargeback Management: We use innovative digital tools and strategies to minimize chargebacks and prevent them from disrupting your operations. 

• Dedicated Support: Our support team is available when you need us most, whether through email, live chat, or over the phone

As if that weren’t enough, we also operate at competitive rates, so your business can enjoy all the benefits of continuous compliance and reliability without paying more than it should. 

Don’t let unfortunate payment processing challenges become hurdles for your CBD business. Contact our Relevant Health team to learn more about how our custom payment processing solutions can benefit your brand.