The medical industry is on a steep upward trajectory, and by 2030, experts predict that the global telemedicine market alone will grow by $282.6 billion. With greater access to digital technologies, consumers can make doctor’s visits more than ever before. 

With this exponential growth comes the need for more comprehensive telemedicine merchant services.

Here at Relevant Health, we offer unique and forward-thinking solutions for telemedicine service providers. 

The Unique Challenges of Finding Reliable Telemedicine Payment Processing

Healthcare providers across the country constantly encounter unique obstacles when trying to navigate the telemedicine billing process. 

For starters, the U.S. healthcare system is subject to several state and federal laws, which providers must keep up with to avoid penalties. Secondly, given the remote nature of this complex billing, many traditional payment processors view telemedicine providers as ‘high-risk.’

Lastly, there are a few bad apples in the telemedicine industry, which have, unfortunately, given this sector a bit of a scarlet letter in the merchant services world. 

Not only can this put telemedicine business owners like you at risk for operational disruptions or account closures, but it can also make it difficult to obtain a payment processor in the first place. 

How Relevant Health Addresses These Issues

Relevant Health is unlike major payment processors in that we specialize in working with healthcare providers and other ‘high-risk’ businesses. We make it our job to stay up-to-date with the latest rules and regulations to help your practice maintain compliance in this ever-evolving landscape. 

With continuous training and leading software and technology, we’ve learned to adapt to fast regulatory changes so our clients can focus on what truly matters — their business. 

When you work with Relevant Health, you get a one-on-one account manager who works with you to develop payment processing solutions for your requirements.

Custom Solutions for Telemedicine Providers

Relevant Health uses the latest technology to secure your transaction information while creating a seamless user experience for your patients and your practice. 

Let’s look at a few reasons why Relevant Health is a top choice for your telemedicine practice:

• Industry Expertise: With a deep understanding of the telemedicine industry and a narrowed focus compared to other major payment processors, we know just how critical it is to provide uninterrupted service for our clients. 

• Secure Payment Processing: Security is our foremost concern when working with telemedicine practices. We aim to protect you and your customers’ information from fraud. With cutting-edge prevention tools and up-to-date compliance and security measures, we can set you up for safe payment processing, so you never need to have concerns once it’s too late. 

• Recurring Billing: Our payment processing solutions allow patients to pay on a fixed and automated schedule, so you never need to worry about the predictability of your cash flow. 

• Comprehensive Reporting: We provide a comprehensive reporting platform, making it easy for you to access your account and patient payment information almost instantly. 

• Omni-Channel Connectivity: We want to ensure your patients can make payments when and how they’d like, which is why we offer omni-channel support for in-person, online, and mobile payments. 
  
  

Get Started with Relevant Health Today

If you’re ready to integrate your telemedicine practice with a more reliable payment processing system, contact our Relevant Health team. We can provide you with a quick setup and continued support at competitive rates. As a result, you won’t ever have to worry about whether or not you’ll make it through another day without getting flagged.

Relevant Health works for telemedicine businesses, even when others don’t.